Jalapeno Independet Financial Advice

How we are paid

At the outset Jalapeno (UK) Limited arranges a preliminary meeting for the purpose of establishing whether we are able to assist with the prospective client's needs and objectives.

How we are paid

At the outset Jalapeno (UK) Limited arranges a preliminary meeting for the purpose of establishing whether we are able to assist with the prospective client's needs and objectives. At this meeting we also discuss how we will be paid for our services should we be instructed to proceed. There is no charge to you for this preliminary meeting - we will bear the cost of this.

After the initial meeting, Jalapeno (UK) Limited will agree with you whether we are paid an Advisor Fee or by means of a commission payment and will be dependent upon the type of financial product we recommend.

Advisor Fees relates primarily to Investment and Retirement Advice. We will agree with you a suitable fee for our services and this may be paid by you to us directly as a fee or facilitated by the product provider.

Commission payments may be paid to us from the Product Provider, usually an insurance company for the successful placing of protection policies or general insurance business. The commission payments are included within the provider's normal product charges.

Adviser Fees may be subject to VAT and we will advise you whether or not this is the case. Under current legislation commissions payments do not attract VAT.

Whether we take our remuneration by way of commission or fees will be a matter of discussion between us followed up with a written Adviser Fee Agreement, no charges for fees will be made without prior notification.

Treating Customers Fairly

Jalapeno (UK) Limited is an appointed representative TenetConnect Ltd, which is authorised and regulated by the Financial Conduct Authority.

Whether your enquiry is on a personal or corporate basis, the major financial decisions that you make will have significant and life-changing consequences. It is therefore essential that you seek professional independent financial advice from people you can trust and who are committed to treating you fairly.

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We will use your name, email address and contact number (‘personal information’) to contact you about the services you have requested or respond to an enquiry you have submitted, which will require us to share your personal information with our advisers and administration staff.

For further information on how your information is used, including disclosure to third parties, how we maintain security of your information and your rights in relation to the information we hold about you, please see our Privacy Policy; or contact enquiries@jalapenoltd.co.uk.

 

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Registered Office: No. 3 Faraday House, Electric Wharf, Coventry, West Midlands, CV1 4JF
Tel: 02476 239250 Email: enquiries@jalapenoltd.co.uk

Jalapeno (UK) Limited is an appointed representative of TenetConnect Limited, which is authorised and regulated by the Financial Conduct Authority. TenetConnect Limited is entered on the Financial Services Register (www.fca.org.uk/register/) under reference 149826.

The guidance provided within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.

Registered in England and Wales under reference 04910679

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